ARRA works with airport operators and the airport and aviation industry on issues and challenges impacting concessionaires and air travelers.
Airport concessionaires have direct interaction with millions of passengers each year. ARRA members deliver outstanding customer service and food, beverage, retail products and services passengers need to enhance their travel experience.
Our businesses are major contributors to airports and local economies. Airport concessionaires provide billions of dollars supporting airport operations and development approximately $12 billion in economic benefits to local and state economies through business activities, taxes and more than 125,000 jobs for local residents.
Founded in 2019, ARRA’s mission is to work collaboratively with the airport industry on matters of mutual interest and benefit to promote sound policies and practices that promote concessions business opportunities and elevate the travel experience for air travelers.
As part of the airport communities we serve, ARRA members have an expertise and experience in best practices in the complex aviation restaurant and retail operational environment. Our knowledge can deliver powerful solutions to our airport partners and our mutual customers—air travelers.
Airport concessionaires operate in increasingly challenging airport environments. Our goal is to create an opportunity for dialogue and cooperation to elevate the passenger experience while meeting our financial obligations in this complex business.