NEWS |
NEWS |
air travel's quick rebound is straining agents, airlines and airports (Wall Street Journal)6/22/2021
Air travel has come roaring back. Not everyone was ready.
Customers are facing hourslong phone waits for assistance. Long lines have emerged as airlines, airports and the Transportation Security Administration scramble to hire staff and accommodate the influx of passengers. Food and retail outlets report as many as 50% of their jobs remain unfilled. That means longer waits and fewer options for passengers eager to return to the skies.
Kym Buttschardt, a founder of Ogden-based Roosters Brewing Co., has spent the past two years planning to launch a satellite restaurant at the new Salt Lake City International Airport. Now, with travelers vaccinated and excited to jet-set, she’s unsure she can meet the takeoff in demand. Read Full Article Here The acting head of the Transportation Security Administration has issued a memo warning that 131 of the nation’s largest airports will face staffing shortages this month while asking office workers to volunteer to assist with airport checkpoints.
Darby LaJoye, who is filling in as the agency’s administrator, wrote that help is needed as travel numbers are forecast to spike through the summer. The volunteers, who were told to expect to serve for up to 45 days, would not be able to screen passengers but could help manage queues and aid with administrative tasks. The acting head of the Transportation Security Administration (TSA) is reportedly warning that 131 of the largest airports in the U.S. will likely face staffing shortages this month, as air travel begins to pick up amid the nation’s COVID-19 recovery.
The Washington Post reported that acting TSA Administrator Darby LaJoye cautioned the staffing shortages in a memo to employees on May 30, while also asking office workers to volunteer to help at airport checkpoints. |
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