JetBlue Airways’ Jacob Nussbaum struck a collaborative tone in remarks yesterday, stressing that all parties in aviation should work together to ensure passengers feel safe and secure as they return to flying. Nussbaum shared his thoughts on the weekly conference call discussing “survival and revival” of the concessions industry, hosted jointly by the Airport Restaurant & Retail Association (ARRA) and the Airport Minority Advisory Council (AMAC).
Nussbaum, who leads JetBlue’s ground experience team within product development, acknowledged that these early months are challenging as both businesses and travelers become accustomed to new protocols.
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Date of Article: June 25th, 2020