AIRPORT RESTAURANT AND RETAIL ASSOCIATION
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  • About ARRA
    • Mission & History
    • Leadership
    • Committees
  • Forums
  • News
  • Advocacy
    • Advocacy
    • Legislative and Regulatory Updates
    • CRRSAA & ARPA
  • Contact
  • Join ARRA
    • ARRA Membership
    • Membership Application
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FORUMS

ARRA FORUM

Pivot Toward Recovery

10/26/2023

 
A Conversation with Nick Crews
Managing Partner and President/CEO, Crews Hospitality
​
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​Earlier this summer, ACI-NA sponsored its annual Business of Airports conference. One of the many insightful panels was “Pivoting best practices in concessions.” The significant impacts of the COVID-19 pandemic and solid recovery that has followed together forced airport operators and airport concessionaires to pivot their strategies and operations to adapt to a rapidly changing landscape. This panel provided insights into their own experiences and best practices for pivoting the airport concession industry through our post-pandemic recovery.
 

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© Airport Restaurant & Retail Association
250 S. Northwest Highway, Suite 315, Park Ridge, IL 60068
Phone: (847) 324-7883 | [email protected]