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The Airport Restaurant & Retail Association (ARRA) today announced changes to its board of directors for 2022, led by the election of Brian Quinn to serve as new board chair. Quinn is executive vice president and deputy chief executive officer of Hudson, where he has worked for more than 30 years in roles of growing responsibility for the travel retailer. Quinn succeeds Patrick Murray, deputy chief executive officer of SSP America, who will now serve as immediate past chair for ARRA.
Business travel as we’ve known it is a thing of the past. From Pfizer Inc., Michelin and LG Electronics Inc. to HSBC Holdings Plc, Hershey Co., Invesco Ltd. and Deutsche Bank AG, businesses around the world are signaling that innovative new communications tools are making many pre-pandemic-era trips history.
Take Akzo Nobel NV, Europe’s biggest paint maker, for instance. At its Amsterdam headquarters, Chief Executive Officer Thierry Vanlancker has spent the past year watching his manufacturing head, David Prinselaar, flap his arms, madly gesticulate and seemingly talk to himself while “visiting” 124 plants by directing staff with high-definition augmented-reality headgear on factory floors. A task that meant crisscrossing the globe in a plane before is now done in a fraction of the time — and with no jet lag. For Vanlancker, there’s no going back. Read Full Article Here After a surge in bookings early this summer, U.S. airline passengers are planning fewer trips as the spread of the coronavirus Delta variant continues to discourage travel.
Spending for the Labor Day holiday was down 16% from 2019 as of Aug. 21, while bookings were off 15%, according to the Adobe Digital Economy Index. The weekend typically marks the end of stepped-up summer travel for U.S. carriers and demand often rises as families seek to squeeze in a last trip before school resumes. Read Full Article Here DENVER -- On a recent Monday morning, Necole Lowe, the recruitment head for Prospect Airport Services here, sat behind a table at Denver Airport's outdoor plaza, where a job fair was underway.
Prospect, which contracts with Southwest, Delta and Frontier to provide wheelchair attendants and baggage handlers in Denver, has a bit more than 200 workers on the payroll. Full staffing in Denver would be at least 250 employees, Lowe said. In its effort to close that gap, the company has raised its lowest entry-level wage to $15.50 per hour from $14.50 per hour. Managerial pay has also been bumped up a dollar, to $19 per hour. Read Full Article Here August 3, 2021
Dear Airport Leaders: During the last year, the aviation system has faced many challenges due to the COVID-19 pandemic. We will continue to see new challenges that require the entire industry to work together as the burgeoning recovery takes off. air travel's quick rebound is straining agents, airlines and airports (Wall Street Journal)6/22/2021
Air travel has come roaring back. Not everyone was ready.
Customers are facing hourslong phone waits for assistance. Long lines have emerged as airlines, airports and the Transportation Security Administration scramble to hire staff and accommodate the influx of passengers. Food and retail outlets report as many as 50% of their jobs remain unfilled. That means longer waits and fewer options for passengers eager to return to the skies.
Kym Buttschardt, a founder of Ogden-based Roosters Brewing Co., has spent the past two years planning to launch a satellite restaurant at the new Salt Lake City International Airport. Now, with travelers vaccinated and excited to jet-set, she’s unsure she can meet the takeoff in demand. Read Full Article Here The acting head of the Transportation Security Administration has issued a memo warning that 131 of the nation’s largest airports will face staffing shortages this month while asking office workers to volunteer to assist with airport checkpoints.
Darby LaJoye, who is filling in as the agency’s administrator, wrote that help is needed as travel numbers are forecast to spike through the summer. The volunteers, who were told to expect to serve for up to 45 days, would not be able to screen passengers but could help manage queues and aid with administrative tasks. The acting head of the Transportation Security Administration (TSA) is reportedly warning that 131 of the largest airports in the U.S. will likely face staffing shortages this month, as air travel begins to pick up amid the nation’s COVID-19 recovery.
The Washington Post reported that acting TSA Administrator Darby LaJoye cautioned the staffing shortages in a memo to employees on May 30, while also asking office workers to volunteer to help at airport checkpoints. As the pandemic decimated travel a year ago, a top industry executive predicted that a major U.S. airline would go bankrupt and the carriers themselves warned of painful cuts to come. Now, with demand for tickets rebounding, airlines are predicting the summer will be almost normal, and some companies even say they could turn a profit. Read the Full Article Here |
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